VAULT’s core focus is to ensure the highest quality of all our products from our warehouse to distributor and reseller facilities and ultimately the businesses of the end-users. Unfortunately, mistakes do happen occasionally in the manufacturing, ordering, packing, and shipping process. It is our goal and commitment to our partners to ensure a quick and simple turnaround process for all warranties and returns.

Please find below the terms of our warranty and return program. Please submit all support requests to [email protected]. If you are unsure whether or not your request falls within the terms of our warranty and returns policy please contact our RMA team at [email protected] or 336.698.3796